📄 Privacy Policy

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Privacy Policy

Effective Date: August 13, 2026

Entity: Glimmer Group Limited (including Glimmer Fireplace & Glimmer Interiors)

At Glimmer Group Limited, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our websites or engage with our services.

1. Information We Collect

We collect information that you voluntarily provide to us when inquiring about or purchasing our services and products:

  • Contact Information: Full name, email address, phone number, and delivery or project site address.

  • Project Specifications: Technical dimensions, design preferences, architectural drawings, and consultation notes.

  • Transaction & Warranty Data: Purchase history, invoice details, and service records related to your 24-month warranty.

2. How We Use Your Information

We use the collected information solely to provide, improve, and protect our services across our group:

  • To process quotes, orders, and service requests for Glimmer Fireplace and Glimmer Interiors.

  • To schedule technical surveys, site visits, and interior design consultations.

  • To administer our 24-Month Warranty and fulfill maintenance or repair requests.

  • To communicate project updates, respond to inquiries, and provide customer support.

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We only share information in the following limited circumstances:

  • Internal Group Operations: Between Glimmer Group Limited, Glimmer Fireplace, and Glimmer Interiors to execute combined projects.

  • Third-Party Service Providers: Trusted partners such as installation contractors, delivery partners, or payment processors strictly necessary to deliver your service.

  • Legal Requirements: If required by law, regulation, or court order to protect the rights and safety of Glimmer Group Limited or others.

4. Data Security

We implement reasonable administrative, technical, and physical measures to safeguard your personal data against unauthorized access, loss, misuse, or alteration.

5. Your Rights

Depending on your jurisdiction, you have the right to:

  • Request access to the personal data we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request the deletion of your personal data, subject to necessary legal or warranty retention requirements.

6. Contact Us

If you have any questions or requests regarding this Privacy Policy or how your data is handled, please reach out to us: